Your details, in plain English.
Who we are
Akshovi is an online academy teaching Hindi and Bengali one-to-one, live, with educators in India. For this notice, "we" means Akshovi, the controller (in India, the "data fiduciary") of the details described here.
What we collect
Only what a parent, guardian, or adult visitor types into our forms:
- Free-trial request: your name, your email, your child's age band (4–6, 7–9, 10–12, or 13–16), the language (Hindi, Bengali, or both), and an optional note about time of day.
- Group-class list: your name, your email, the language, and an optional note.
- Your consent: that you ticked the consent box, and when.
We do not ask for your child's name, email, photo, or school on these forms. Children do not have accounts, logins, or passwords with Akshovi, and we never contact a child directly. We do not use analytics or advertising trackers on this site, and we do not sell or share your details for marketing.
Why we use it
- To reply to your trial request by email, propose a time in your time zone, and match your child with an educator.
- To tell you when group classes open, if you joined that list.
We rely on your consent, which you give by ticking the box on the form. You can withdraw it at any time by writing to us; we will then stop contacting you and delete your details.
Where it is kept, and for how long
Form details are stored in a database run by our hosting provider, Cloudflare, which may process data outside your country (including in the United States or the EU) under its standard data-protection terms. Only the founder and our coordinator can see them. We keep trial requests and group-list entries for up to 12 months after our last contact with you, then delete them, unless you become a customer.
Your rights
Wherever you live, you may ask us to show you, correct, export, or delete the details we hold about you and your family. Write to hello@akshovi.com and we will act within 30 days.
- India (DPDP Act, 2023): you may access, correct, and erase your personal data, withdraw consent, and nominate someone to act for you. For any information about a child, we act only on the verifiable consent of the parent or lawful guardian, and we do not track, profile, or target advertising at children.
- United Kingdom (UK GDPR): you have the rights of access, rectification, erasure, restriction, portability, and objection, and may complain to the Information Commissioner's Office (ico.org.uk).
- United States (COPPA): our site is directed at parents, not children. We do not knowingly collect personal information from a child under 13. The only child-related detail we hold is an age band and language, supplied by a parent. If you believe a child has sent us information, write to us and we will delete it.
Security
Details travel over encrypted connections (HTTPS) and are kept in a private database. They are not written to public logs. Access to our coordinator desk is password-protected.
Changes
If we change how we use your details, we will update this page and, where the change matters, tell you by email first.